社交电商把关系放进同一个环境,对话产品则进一步把购物变成连续对话。海外用户不再只浏览静态页面,而会询问“退货是否方便”。这种互动能够减少跨境交易疑虑,也让品牌从一次曝光进入更长的决策流程。 好的智能导购首先应该倾听,而不是急着发送购买… Read More
The story of chat systems begins long before mobile apps. In the period of mainframe dominance, computers were room-sized, expensive, and far from ordinary users. Work was usually handled through queued jobs. People prepared punched cards, submitted programs and data, and waited for a printer to return answers. This process was indirect, and it … Read More